Agentforce service account executive in AI CRM

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

• Building and executing account plans to retain and grow Annual Contract Value (ACV) with existing customers, focused on upsell and cross-sell opportunities
• Running discovery to uncover customers' current processes, business objectives, and strategic goals, translating them into use cases and value hypotheses
• Crafting and presenting compelling value propositions across the Agentforce and Service Cloud stack — including customer service, ITSM, and HR service capabilities
• Aligning account teams and partner ecosystems to move deals forward and support long-term customer success

• Demonstrated success in quota-carrying, technology solution-based direct sales
• Proven experience selling Contact Center, ITSM, HR Service, or Service Engagement software
• Strong discovery and solutioning skills, with the ability to build account plans around upsell/cross-sell growth
• Confident communicator across written, verbal, and presentation formats
• Будет плюсом: You've worked with Field Service software specifically; You're experienced using tools like Slack, Google Slides, and Zoom to engage customers; You've driven results by leveraging internal teams and resources effectively; You have direct experience with team-selling motions in complex enterprise accounts

• Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.