Solution engineer in air travel

We are seeking an experienced Senior Solution Designer /Engineer to join our regional pre-sales team in Prague. In this role, you will lead the technical qualification of opportunities and own the technical components of customer proposals, leveraging your expertise in emerging technologies and SITA’s solution portfolio for Airports.

• Provide technical qualification and ownership of the technical aspects of customer proposals, using in-depth knowledge of current and emerging technologies and SITA solution portfolios.
• Design and coordinate the development of standard and complex solutions, involving multiple internal and external stakeholders, including third-party vendors.
• Support Sales teams during all pre-contract phases (qualification, proposal, and contract) with technical designs and expert advice.
• Lead virtual Pre-sales/Bid teams by setting objectives and timeline, communicating goals, and coordinating stakeholders across a matrix organization (Sales, Business Units, Support & Delivery teams, partners, and suppliers).
• Deliver cost-effective, implementable solutions based on detailed customer requirements, strong product knowledge, and applicable professional services.
• Contribute to the development of long-term technical account strategies in collaboration with Sales, maximizing account penetration and commercial value for SITA.
• Act as a technical interface for customers and lead technical engagements from initial contact through solution deployment.
• Analyze and understand customer business requirements and translate them into SITA products and solutions.
• Lead customer-facing activities, including offer and solution presentations, SITA product presentations, demonstrations, and promotional activities. Clearly communicate the proposed solution and its business value, tailor the message to customer stakeholders, and address technical questions throughout the sales cycle.
• Contribute to the optimal win strategy and determine the appropriate level of response to successfully bid for and win contracts.
• Design and coordinate the development of business solutions involving multiple internal and external parties.
• Own and deliver the technical components of customer proposals.
• Develop and manage the overall bid project plan, including building and leading a virtual bid team to deliver bid outcomes effectively and efficiently. Collaborate closely with internal stakeholders such as Sales, Commercial, Global Services, and Delivery /Implementation teams to build compelling business cases and proposals.
• Lead and manage virtual teams of up to 10 people, as needed
• Work closely with Delivery / Project Managers to ensure an efficient handover to Delivery teams upon contract award, including clear and comprehensive solution documentation.
• Provide regular, clear progress updates to senior management and key stakeholders, escalating major issues as required.

• 5–8 years of experience in Information Technology, Air Transport Industry technology or Telecommunications in a technical pre-sale role.
• Proven track record of producing, communicating, and documenting successful technical solution proposals for customers
• Degree or equivalent experience in Engineering, Computer Science, Information Technology, or Business.
• Fluency in English and Russian is mandatory.
• Solid understanding of technical and commercial aspects of the IT/ Air transport industry
• Ability to interact confidently with key stakeholders and senior decision-makers.
• Good customer-facing, interpersonal, commercial, and financial awareness skills.
• Strong problem-solving and presentation skills.
• Good understanding of field service delivery and operational processes.
• Будет плюсом: Relevant technical certifications demonstrating solution design, cloud fundamentals, or business analysis are plus; Knowledge of technologies such as passenger or baggage management applications are a strong advantage

• Work from home up to 2 days/week (depending on your team's needs)
• Make your workday suit your life and plans
• Take up to 30 days a year to work from any location in the world.
• We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
• At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.
• Competitive benefits that make sense with both your local market and employment status