Delivery Consultant
Help organisations unlock their potential through exceptional learning experiences
If you're passionate about creating learning experiences that genuinely make a difference, this could be the role for you.
As a Delivery Consultant, you'll work directly with customers to deliver exceptional learning experiences that help organisations achieve their strategic objectives, build lasting capability, and realise measurable value from their investment in Insights.
Every workshop, coaching conversation and customer interaction is an opportunity to create impact and add value. You'll build trusted relationships with practitioners and senior leaders, strengthen confidence in the Insights portfolio, and help customers turn learning into meaningful action.
This is a customer-facing delivery role first and foremost, allowing you to do what you do best: facilitate engaging learning experiences, inspire change, and help customers achieve measurable outcomes. Alongside delivery, you'll contribute to the ongoing evolution of our learning ecosystem by sharing insights, capturing feedback and helping shape future learning experiences.
Creating meaningful impact for customers
Deliver engaging, relevant and impactful learning experiences that create real value for customers, facilitating both virtual and face-to-face sessions with confidence, gravitas and agility.Build credibility and trusted relationships with practitioners and senior leadersHelp customers build capability, confidence and long-term successEnsure every engagement leaves customers clear on their next stage of developmentDeepening customer value
You'll be naturally curious about your customers, taking time to understand their challenges, ambitions and opportunities.
Build trusted relationships that strengthen long-term partnershipsIdentify opportunities to deepen impact beyond the immediate engagementHelp customers understand the full value of the wider Insights portfolioSupport practitioner development, confidence and product adoptionCapture and qualify opportunities that support future customer growthDevelop collaborative partnerships with our sales colleagues, providing feedback and debriefing opportunities following delivery sessionsShaping the future of learning at Insights
Your experience in the room matters. You'll play a key role in helping us continuously improve how we deliver learning experiences.
Deliver with agility and flexibility to ensure sessions deliver against outcomes and objectivesContribute to the improvement of learning materials and facilitation approachesShare practical facilitation insight and best practice with colleaguesCapture customer and practitioner feedback, themes and learning observationsIdentify opportunities to improve future delivery and customer experienceCollaborate across the business to strengthen learning experiences and customer outcomesContribute to communities of practice and shared learningCustomers achieve their intended outcomes and realise measurable valueLearning experiences generate strong feedback and advocacyCustomers leave inspired, confident and clear on what's nextOpportunities for further impact and growth are identifiedYour insights help improve future delivery, resources and learning experiencesYou contribute to a culture of learning, collaboration and continuous improvement across the business
