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описание
Описания нет
задачи
Administration and support of the online platform (marketplace), including product catalogs, price lists, end customer and partner directories, notifications, reports, registration forms and order forms;
Providing consultations to partners and employees of the MUK company regarding the functionality of the online platform, holding presentations and demonstrations of the capabilities of the b2bcloud online platform;
Communication with the developers of the online platform regarding the resolution of service requests and the addition of new functionality;
Adding new countries, vendors and functionality to the online platform, including the involvement of the development team and the IT department;
Solving problems of integrating the online platform with other services and the company's system together with the IT department;
Studying the product lines of vendors in the product portfolio of the online platform. Studying the onboarding procedures of partners in the vendors' systems;
Providing consultations to partners on the onboarding processes, licensing and placing orders through the online platform;
Marketing planning: participation in the preparation of a plan of marketing activities to promote the online platform and their implementation;
Formation of billing reports and reports on implementation through the online platform;
Training and certification according to the approved plan;
Carrying out management tasks related to the online platform and partner onboarding.
требования
Higher education (technical);
Knowledge of English - reading, speaking, writing;
Experience working in an IT company (partner, distributor, or IT vendor);
Skills in technical support of IT services and software for corporate clients;
Ability to work in a team;
Experience with corporate portals and marketplaces, online vendor tools;
Knowledge and ability to work with ERP/accounting systems, billing;
Understanding the functionality and features of cloud services;
Experience with cloud services.
Будет плюсом: Experience in creating web pages or web applications will be an additional advantage