account manager in fintech

Finom is a European technology startup that develops an all-in-one financial B2B platform for entrepreneurs, integrating banking, accounting, financial management, invoicing, and AI-enabled accounting features.

• Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth;
• Proactively engage accounts through outreach, QBRs, and check-ins;
• Identify and execute upsell and cross-sell opportunities across Finom’s product suite;
• Build relationships with decision-makers and resolve client issues;
• Use account data, usage signals, and portfolio trends to prioritize outreach and commercial conversations;
• Monitor account health signals and intervene early on at-risk accounts;
• Maintain accurate pipeline and activity tracking in Salesforce;
• Use Modjo call intelligence to improve personal performance and contribute to team learning;
• Work closely with onboarding, product, and support teams to ensure clients receive what was promised.

• At least 2 years of account management experience in fintech or B2B SaaS;
• Previous outbound or business development experience;
• Strong commercial thinking focused on revenue per account, expansion potential, and portfolio mix;
• Use data to make account and commercial decisions;
• Comfortable working in a fast-moving environment where processes are still being developed;
• Confident communication skills, including running QBRs, pushing back when needed, and escalating appropriately;
• Fluent English and a second European language: Italian, French, or German;
• Proficient in Salesforce, GSuite, and Slack;
• Nice to have: Modjo or equivalent call tool experience.

• Work in the EU with the flexibility to travel and work remotely or in a hybrid model across Europe;
• Stock Options Program available to every team member;
• Resources and opportunities for continuous personal and professional development;
• Work & Swim Program with one month in a corporate apartment in Cyprus;
• Supportive, modern, friendly, and eco-conscious corporate culture.