описание
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our account management team supports Deliveroo’s customers, riders, and restaurant partners—delivering thoughtful, efficient, and empathetic service at every interaction. Whether solving live issues, building proactive support experiences, or driving continuous improvement through data and insights, we are champions of service excellence across our entire marketplace. If you care deeply about people and love making things better—this is the place for you.
We’re looking for a Small Medium Business Account Executive to join our Dubai team. This is a hybrid role. In this role, you’ll help us support the SMB Team in developing and executing reporting for a large portfolio of accounts, executing data clean-up to ensure efficient reporting of the internal systems.
задачи
- Pull, analyse and manipulate large set of data and drive actions from them
- Independently and proactively diagnose, resolve, and report on key performance KPIs of the assigned account portfolio
- Lead actions to improve performances of Partners, supported by the broader team
- Directly manage Partners in a case-by-case basis to unlock critical value improvement
требования
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
- BSc/BA in business, engineering, Economics or a related field is preferred
- Experience with Excel, Google Sheets or formula based tools
- Self-starter capable of driving yourself to your targets and objectives every month
- A fantastic communicator with a "get it done" mindset, well-organised and efficient
- Fluency in English; Arabic is a plus
- Looker and Power BI experience are a plus
условия
At Deliveroo, You’ll Do Work That Matters, Solving Real-world Problems In a Three-sided Marketplace That’s Constantly Evolving. We’re Food Lovers, Problem Solvers, Community Builders And More, Brought Together By a Shared Drive To Make Things Better. Working Here You Can Expect To
🔧 Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
