sales manager in hospitality

Marriott International operates a global hospitality portfolio, including JW Marriott luxury hotels in gateway cities and distinctive resorts.

• Proactively solicit and handle sales opportunities;
• Ensure business is turned over properly and in a timely fashion for service delivery;
• Assist in leading day-to-day sales activities focused on building long-term, value-based customer relationships;
• Achieve personal sales goals;
• Coordinate sales efforts with off-property sales channels;
• Build and strengthen relationships with existing and new customers to enable future bookings;
• Develop community relationships to expand the customer base;
• Manage and develop relationships with key internal and external stakeholders;
• Provide accurate, complete, and effective turnover to Event Management;
• Participate in sales calls to acquire new business and close business;
• Execute and support operational aspects of booked business, including proposals, contracts, and customer correspondence;
• Identify new business to achieve personal and location revenue goals;
• Analyze market conditions, competitors, economic trends, supply, and demand;
• Close the best opportunities based on market conditions and location needs;
• Understand target customers and their service expectations to offer better business solutions;
• Support the company’s service and relationship strategy to drive customer loyalty;
• Serve customers to grow share of the account;
• Execute and support customer service standards;
• Provide excellent customer service consistent with daily service basics;
• Set a positive example for guest relations;
• Interact with guests to obtain feedback on product quality and service levels.

• A 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, plus 3 years of sales and marketing or related professional experience;
• Or a 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, plus 1 year of sales and marketing or related professional experience.

• Work location: Avenida dos Combatentes 45, Lisbon, Portugal, 1600-042.