Marriott International operates a global portfolio of hospitality brands and provides hotel accommodation and guest services in cities and resort destinations worldwide.
sales manager in hospitality
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описание
задачи
- Proactively solicit and handle sales opportunities;
- Ensure business is turned over properly and in a timely fashion for service delivery;
- Assist in leading day-to-day sales activities focused on long-term, value-based customer relationships;
- Work collaboratively with off-property sales channels to coordinate complementary sales efforts;
- Build and strengthen relationships with existing and new customers to enable future bookings;
- Develop community relationships to strengthen and expand the customer base;
- Manage and develop relationships with key internal and external stakeholders;
- Provide accurate, complete and effective turnover to Event Management;
- Participate in sales calls to acquire new business and close deals;
- Execute and support operational aspects of booked business, including proposals, contracts and customer correspondence;
- Identify new business to achieve personal and location revenue goals;
- Analyze market trends, competitor strengths and weaknesses, economic trends, supply and demand;
- Close the best opportunities based on market conditions and location needs;
- Understand target customers and their service expectations to offer better business solutions;
- Support the company’s service and relationship strategy to drive customer loyalty;
- Serve customers to grow share of the account;
- Execute and support customer service standards;
- Provide excellent customer service consistent with the company’s daily service basics;
- Set a positive example for guest relations;
- Interact with guests to obtain feedback on product quality and service levels.
требования
- A 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, plus 3 years of experience in sales and marketing or a related professional area;
- Or a 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, plus 1 year of experience in sales and marketing or a related professional area;
- Nice to have: No additional preferred qualifications specified.
условия
- The role is based at Avenida dos Combatentes 45, Lisbon, Portugal, 1600-042.
навыки
Международная гостиничная компания.
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