sales manager in hospitality

Grand Hyatt Berlin is a hotel that serves guests and hosts events.

• Identify and develop new business opportunities in the Corporate and MICE segments
• Acquire new customers through sales calls, trade fairs, networking events, and site inspections
• Reactivate existing and inactive customer relationships
• Develop and implement targeted sales initiatives for need periods and compression dates
• Support the management and development of strategic key accounts
• Analyze market trends and competitor activity in the Berlin hotel and events market
• Represent Grand Hyatt Berlin at industry events, trade fairs, and sales trips
• Support the Event Sales team with inquiries
• Follow up on proposals and options to maximize the conversion rate
• Lead price, contract, and renegotiation discussions
• Prepare and review proposals, contracts, and special agreements
• Analyze and potentially reactivate lost business and turned-down business
• Identify and grow repeat and regular customer business
• Collaborate with Revenue Management to optimize pricing and business decisions
• Support customer meetings and negotiations

• Several years of professional experience in Sales, Event Sales, or Convention Sales
• Proven success in new customer acquisition, contract negotiations, and revenue growth
• Strong commercial understanding
• Entrepreneurial mindset and strong closing orientation
• Independent, structured, and goal-oriented approach to work
• Strong communication and negotiation skills, with a professional manner
• Empathetic, warm, and natural manner
• Confident using Opera Cloud and MS Office
• Fluent German and English
• Будет плюсом: Experience in upscale or luxury hospitality

• Permanent employment contract
• Regular development discussions, training, further education, and exchange opportunities
• Company pension scheme and subsidy for capital-forming benefits, available after one year of employment
• Complimentary stays at Hyatt hotels worldwide after three months of employment: 12 nights annually for two people; guests pay taxes
• 30 Days of annual leave and €15 gross holiday allowance per day
• Sabbatical option and the possibility of earning additional vacation days through the internal recognition program
• Fair working hours tracked electronically; overtime is recorded
• Free daily meals, unlimited soft drinks, coffee, tea, and cocoa in the employee restaurant
• Free uniform and cleaning
• Team and employee events
• Discounts at restaurants and bars, referral bonuses, and a Wellhub membership with access to over 2,000 fitness offers
• Earn points for each guest enrolled in World of Hyatt and redeem them for a non-cash prize
• Paid participation in annual Social Days