Head of sales

We are an IT product company based in Cyprus, building and scaling B2B products for teams managing high-volume outbound communication. Our solutions cover message delivery, routing, domain infrastructure and post-click performance. Our clients operate across international markets where communication performance directly impacts revenue. We are looking for a Head of Sales to take ownership of our sales function and turn the existing foundation into a predictable, scalable commercial system.

• Own the Sales team’s commercial results
• Lead, develop and manage Sales Managers
• Set individual and team targets, KPIs and performance expectations
• Run regular pipeline, deal and performance reviews
• Coach the team and improve individual sales performance
• Participate in strategic and complex negotiations when needed
• Build and continuously improve the sales operating system
• Own pipeline structure, qualification standards and sales stages
• Introduce reliable sales forecasting and reporting
• Track conversion, sales cycle, pipeline coverage and other core sales metrics
• Identify bottlenecks and systematically improve conversion between stages
• Ensure consistent CRM discipline and data quality
• Build a transparent motivation system aligned with commercial results
• Drive qualified opportunities from SQL to first payment and production
• Improve win rate and time-to-production
• Build repeatable approaches for different client segments and use cases
• Identify opportunities to increase revenue and gross margin
• Develop outbound sales together with Marketing and Outreach teams
• Work closely with Marketing, Product, Operations and technical teams
• Improve the handover between Marketing, Sales, technical integration and Account Management
• Translate market and client feedback into actionable commercial and product insights
• Build processes that reduce dependency on individual people and management involvement

• 5+ years of experience in B2B Sales
• 2+ years managing a Sales team with direct responsibility for its commercial performance
• Proven experience building or significantly improving a Sales function
• Strong understanding of pipeline management, forecasting, conversion and sales performance metrics
• Experience setting KPIs and managing individual performance
• Ability to work with both short and complex B2B sales cycles
• Strong CRM and sales analytics skills
• Experience personally closing complex B2B deals
• Experience working with international clients and markets
• Upper-Intermediate English or higher.
• Будет плюсом: Experience in Telecom, CPaaS, SaaS, messaging, MarTech, iGaming, fintech or other infrastructure B2B products; Experience with A2P messaging or communication infrastructure; Existing network within iGaming, fintech, affiliate or telecom ecosystems; Experience building Sales functions in an early-stage or rapidly changing environment

• Official employment in Cyprus with relocation and work permit support
• 21 working days of paid vacation
• International environment and direct influence on company growth
• Fast decision-making and minimal bureaucracy
• Modern tools and strong support from the team and leadership.