Client manager in banking services

The incumbent will be responsible for presentation of Bank services to the clients.

• Provide consultation to clients and duly present any service offered by the Bank
• Make transactions
• Compile packages of documents required for opening bank, deposit and card accounts and confirm their completeness and accuracy
• Process bank, deposit and card accounts opening, provide issued plastic cards
• Track client account turnover, offer (sell) new banking services
• Act as intermediary in “client-Bank subdivisions” relations
• Prepare and provide account statements, confirmations and handouts to clients
• To receive and to report to line manager clients’ signals, proposals and complaints regarding any of banking services
• Report to line manager

• University degree. Specialization in accounting, finance, economy is desireable.
• At least 1 years of work experience (from which at least 6 month in customer service)
• Good knowledge of basic banking and accounting principles
• General understanding of banking and civil legislation,
• Good knowledge of Microsoft Office package, Knowledge of AS-Bank 4.0 Operational Day is desirable
• Knowledge of Armenian, Russian and English
• Excellent communication skills and polite manners
• Detail oriented and alert
• Excellent teamwork skills
• Ability to quickly navigate and make decisions in conflict situations
• At least 1 years of work experience in Ameriabank. Please inform your direct manager before applying for the job.

• Employment term: Permanent
• Working hours 10:00-22:00
• 40 hours per week