business development manager in retail banking

Ameriabank CJSC operates in the finance, banking, and insurance industry. The bank provides retail banking services and works with B2C, B2B, and B2G sectors.

• Attract major payroll projects and corporate clients;
• Conduct direct and cross-sales of card, credit, and other bank products;
• Generate leads and acquire major customers through meetings, negotiations, calls, and presentations;
• Build, maintain, and enhance long-term relationships with new and existing clients;
• Manage existing client portfolios and ensure their continuous growth;
• Monitor and analyze market trends and competitor activities;
• Collaborate with bank departments and present proposals to improve products and business processes;
• Conduct sales analysis and portfolio evaluations;
• Prepare and present sales reports;
• Support improvements to internal reporting, the CRM system, and databases;
• Collaborate with product teams to deliver banking services and processes based on customer and market feedback;
• Participate in forums and business community events to strengthen the bank’s reputation and visibility and identify customer acquisition opportunities;
• Act as a role model for team members;
• Share knowledge and best practices and contribute to team members’ professional growth.

• University degree in economics, finance, business management, or a related field;
• At least 5 years of experience in finance or banking, including experience with B2B/B2G partners;
• Strong practical knowledge of banking products and retail business specifics;
• Strong understanding of the competitive environment;
• Ability to analyze the market and assess customer behavior;
• Knowledge of business correspondence and professional communication etiquette;
• Excellent knowledge of CRM systems;
• Ability to identify and use new business opportunities;
• Presentable demeanor, confidence, and developed presentation skills;
• Advanced negotiation and communication skills;
• Proactive approach, responsibility, and focus on results;
• Analytical thinking and ability to respond quickly to various situations and make decisions;
• Excellent command of Armenian;
• Good command of Russian and English.

• No conditions specified