account executive in customer engagement

Braze is a customer engagement platform that helps brands deliver personalized customer experiences through cross-channel messaging, journey orchestration, and AI-powered decisioning and optimization.

• Build and nurture long-term relationships with prospective and existing customers;
• Conduct discovery to understand client business challenges and objectives;
• Present and demonstrate the Braze platform’s capabilities tailored to customer needs;
• Partner with internal teams, including Solutions Consulting and Customer Success, to ensure customer success;
• Drive revenue growth by closing new business and expanding existing accounts.

• Ability to build strong customer relationships;
• Ability to understand business needs and deliver tailored solutions;
• Nice to have: Experience with customer engagement strategies, personalized real-time messaging, AI-driven technology, sales, business development.

• Compensation may include equity;
• Retirement and Employee Stock Purchase Plans;
• Flexible paid time off;
• Medical, dental, vision, life, and disability benefit plans;
• Fertility benefits and equal paid parental leave;
• Professional development, formal career pathing, learning platforms, and a yearly learning stipend;
• Curated in-office employee experience;
• Volunteer Week and donation matching;
• Employee Resource Groups;
• Collaborative culture recognized as a Great Place to Work®.