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Quote from Hiring Manager
The Sales Operations Manager (SOM) manages support functions essential to topline growth. These include planning, controlling, reporting, target setting and management, developing sales strategy and tactics, sales process optimization, sales program automation technologies implementation, administration and governance of BFT policies.
Meaningful Work From Day One
The SOM is responsible for the overall productivity and effectiveness of the assigned sales organization. The SOM is a key role that develops sales strategies and tactics that enable further topline growth. Part of the main responsibilities of the SOM is upskilling the sales team through implementation of automation technologies, governing the BFT sales policies as well as monitoring action-oriented reports by using technology enablers. Reporting to the Sales Director, the SOM also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported.
The SOM is responsible for planning and controlling sales budgets, namely all types of discounts and bonuses to all customers/channels.
The SOM plays a critical role in S&BP and SWAT processes including ownership of Sales Forecast meetings.
