Sales manager in MICE

As part of our Sales & Marketing team, you will play a pivotal role in strengthening Rosewood Amsterdam's position within the luxury hospitality market. Working closely with Revenue Management, Marketing, Conference & Events, Reservations, Rooms, Food & Beverage, and hotel operations teams, you will help drive revenue growth while cultivating long-term relationships with key clients and industry partners.

• Lead and grow the Groups and MICE segment, driving profitable business from assigned domestic and international markets.
• Develop and execute annual sales strategies and account plans aligned with budget objectives, commercial priorities, and hotel need periods.
• Build and maintain strong relationships with corporate clients, meeting and event agencies, destination management companies, and other key group business producers.
• Identify, qualify, and convert new business opportunities while growing existing accounts to maximize revenue and long-term account value.
• Conduct impactful site inspections, client presentations, familiarization trips, sales calls, and commercial negotiations.
• Partner closely with Revenue Management, Reservations, Events, Food & Beverage, Rooms, and Finance teams to ensure commercially sound proposals and seamless operational handovers.
• Monitor pipeline activity, production performance, conversion trends, and market intelligence to identify opportunities and implement corrective actions where required.
• Represent Rosewood Amsterdam at industry events, trade shows, sales missions, networking opportunities, and client engagements.
• Provide coaching, mentorship, and day-to-day support to colleagues within the Sales team, fostering development and accountability.
• Lead the Sales department in the absence of the Director of Sales, maintaining departmental priorities and supporting business continuity.
• Own monthly reporting for the Groups segment and contribute valuable insights to forecasting, budgeting, and commercial planning activities.

• You have significant experience in luxury hotel sales with a strong track record in Groups and MICE business development, account management, and conversion.
• You are a confident commercial professional with a deep understanding of group pricing, revenue optimization, forecasting, and account strategy.
• You have established relationships within corporate, MICE, agency, and intermediary markets and enjoy developing new business opportunities globally.
• You are an exceptional communicator and relationship builder with outstanding presentation, negotiation, and influencing skills.
• You have experience mentoring or leading colleagues and can confidently guide a team while maintaining a collaborative and supportive approach.
• You are highly organized, analytical, and comfortable managing multiple priorities while maintaining attention to detail.
• You possess strong commercial judgment and thrive in a fast-paced environment where proactive decision-making is valued.
• You are proficient in hotel sales systems, CRM platforms, Microsoft Office applications, and performance reporting tools.
• You are fluent in English; additional languages are considered an advantage.
• You have a genuine passion for luxury hospitality and consistently demonstrate professionalism, integrity, and service excellence.

• This includes flexible working hours, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.