sales manager in luxury hospitality

Park Hyatt London River Thames is a luxury hotel featuring 203 guestrooms, four restaurants and bars, a wellness floor with an indoor pool and spa, a ballroom, and seven meeting spaces for events.

• Drive meetings and events revenue across corporate, group and social event segments;
• Convert enquiries and build strong client relationships;
• Identify and secure new business opportunities;
• Handle group and event enquiries, quote hotel information, rates and availability;
• Prepare tailored proposals and contracts in line with agreed guidelines;
• Conduct client appointments and site inspections;
• Manage the event sales journey from enquiry through to handover;
• Record booking details accurately in Envision and EMS EAS;
• Communicate booking details clearly to Event Management and Operations teams;
• Work with clients, agents, regular guests and third-party suppliers to plan events;
• Monitor prospect, tentative and unconverted business to support conversion;
• Assist with monthly reporting;
• Collaborate with the UK Area MICE team, Hyatt Sales Force, Revenue and Operations teams to develop and retain national and international accounts;
• Provide guidance, coaching and support to the Event Sales team.

• Strong experience in luxury hotels, meetings and events;
• Commercially focused and target driven approach;
• Excellent communication skills;
• Ability to build lasting relationships with clients, agents and internal teams;
• Strong organisation and attention to detail;
• Ability to manage multiple priorities in a fast-paced environment;
• Entrepreneurial mindset and strong leadership qualities;
• Collaborative approach;
• Passion for luxury hospitality and motivation to develop others.

• 12 Complimentary nights a year across Hyatt Hotels worldwide;
• Discounted hotel stays across Hyatt for employees, family and friends;
• Complimentary business attire laundering;
• Headspace membership and access to the Employee Assistance Programme;
• 50% Discount on food and beverages at selected Hyatt Hotels;
• Continuous learning and development opportunities;
• Clear career path and promotion opportunities across Hyatt Hotels worldwide;
• Opportunity to build a career within a global hospitality company with more than 1,450 hotels and all-inclusive resorts across over 80 countries.