At Soracom, our mission is Making Things Happen for a World That Works Together. We believe technologies, including connectivity, cloud and AI, have the power to transform industries, enable innovation, and help businesses solve real-world challenges. From startups launching their first connected product to global enterprises managing millions of devices, we empower our customers to bring their ideas to life and operate efficiently and reliably.
With remote teams across Japan, the US, and Europe, Soracom continues to expand its global team to keep pace with the company's rapid growth. We are an Equal Opportunity Employer and take pride in the diversity of our employees, valuing the unique experiences, perspectives, and expertise that people from different backgrounds bring to our business. We believe in Developing a Dream Team by hiring exceptional people, investing in their growth, and creating an environment where individuals and teams can do their best work.
The ability to develop groundbreaking technologies is one of our key assets, and our people make it happen. Come join Soracom and help create the transformative technology that enables our customers to engineer a better world!
Desired Qualities
With over a decade of experience and the power of cutting-edge technology, we continue to embrace the agility, innovation, and entrepreneurial spirit. We believe our success is driven by a team of curious, action-oriented individuals who thrive in a fast-moving and global environment.
In addition to strong professional expertise, we look for people who:
- Take ownership and work autonomously with a hands-on mindset.
- Adapt quickly to change and stay flexible in new situations.
- Approach others with integrity, empathy, and mutual respect.
- Stay curious and informed about new technologies and trends.
We are looking for a Sales Engineer with proven experience and a passion for helping customers get greater value from technology solutions. Working collaboratively with Soracom's sales and product teams, you will serve as a trusted technical partner to customers across the full customer lifecycle.
A key focus of this role is to deepen and grow existing customer relationships by identifying new use cases, expanding deployments, introducing additional Soracom services, and helping customers move successfully from proof of concept into production and wider adoption. You will also support new customer acquisition through technical discovery, solution design, demonstrations, and other presales activities.
Measures of success include customer expansion and adoption, upselling and cross-selling, customer satisfaction, successful progression from proof of concept to production, new customer acquisition, and contribution to overall sales team and business success.