Presales engineer in cloud services

Silk Cloud provides cloud, data-center, cybersecurity, connectivity, IT infrastructure and managed services to businesses in Georgia. Many Georgian companies are still early in adopting these services and need help understanding what a modern cloud or security setup looks like and what value it brings. We're looking for a Presales Engineer to join our sales team as the technical lead for client engagements.

• Join sales meetings with clients, including IT leaders and senior management, and answer technical questions
• Discover and document customers' business challenges and technical requirements
• Assess the client's current environment (infrastructure, cloud use, network, security, backup and disaster recovery) and identify improvement opportunities
• Advise clients on GPU and AI infrastructure options and size solutions for AI/ML workloads
• Qualify opportunities and assess technical feasibility
• Recommend the right delivery model for each client: Silk Cloud data center, private, public or hybrid cloud, managed services, or partner solutions
• Design solution architectures, migration plans and implementation roadmaps
• Prepare technical and commercial proposals, including TCO/ROI comparisons of the client's current setup versus the proposed solution
• Prepare BOQ/BOM pricing in coordination with vendors and partners
• Lead the technical part of tenders and RFP/RFI/RFQ responses
• Deliver tailored presentations, product demos and workshops
• Coordinate internal specialists and technology partners (hyperscalers, cybersecurity and infrastructure vendors)
• Track competitor offerings
• Train the sales team and partners
• Hand over projects to the implementation team after the sale

• Bachelor's degree in Computer Science, Engineering, or a related field
• 3-4+ years in presales, technical sales, technical consulting, or a similar role
• Strong technical knowledge of networking, cloud, cybersecurity and software
• Good understanding of data centers, virtualization, backup and disaster recovery
• Understanding of the full sales cycle, from first presentation to close
• Ability to explain complex technical topics to non-technical audiences
• Ability to build basic business cases (TCO/ROI)
• Strong presentation, workshop facilitation and communication skills
• Analytical thinking and problem-solving skills
• Experience writing technical documentation and proposals
• B2B sales experience
• Fluent Georgian and English, spoken and written
• Будет плюсом: Tender experience, including public procurement; Relevant vendor certifications (cloud, cybersecurity, networking); Background in a systems integrator, cloud provider, telecom operator or IT services company; Experience with managed services or cloud migration projects

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