key account manager

Wolt is a technology company that facilitates the delivery of restaurant food and various other goods across more than 500 cities in 30 countries. Following a merger with DoorDash in 2022, the organization continues to expand its global presence while focusing on creating technology that provides convenience and earnings opportunities for local communities.

• Lead, coach, and develop a team of Key Account Managers to ensure high performance and target achievement;
• Take full responsibility for country-level restaurant performance, including growth, retention, and partner success metrics;
• Drive revenue and business growth by supporting the team in negotiating and closing strategic partnerships;
• Guide the team in building long-term relationships with restaurant partners to identify expansion opportunities;
• Monitor and improve venue performance through data analysis, regular reviews, and quality checks;
• Collaborate with the marketing team to plan and execute restaurant partner campaigns;
• Analyze the local market to identify growth opportunities and risks;
• Track competitor activities and translate insights into actionable strategies;
• Establish and optimize account management processes and best practices.

• Solid experience in a key account management or similar commercial role;
• Proven people leadership experience in a senior country-level commercial role, ideally overseeing a restaurant or commercial team;
• Strong negotiation skills with the ability to guide complex deals;
• Analytical and structured approach, with proficiency in using dashboards and spreadsheets for decision-making;
• Excellent relationship-building skills to collaborate across Marketing, Operations, and Support;
• Fluent English;
• Nice to have: Azerbaijani.

• Fast-paced, international environment with a supportive team spirit;
• Opportunity to make a direct impact on merchant partners and company growth;
• Role with high levels of ownership and autonomy;
• Hands-on, scale-up environment combining startup energy with solid foundations.