Founding account executive in customer service

Our client, a fast-growing platform where B2C brands build their multilingual customer service teams, is looking for a New Business Lead to really get the sales engine running. Until now, top clients have come in through the founders’ network. Time for the next step: building a predictable sales system and actively developing the market yourself.

• Open doors: Approach CS Directors, COOs and Heads of Operations at Dutch mid-market and enterprise B2C companies (100+ employees).
• Close deals: Manage your own funnel from first contact to signed contract (€20k–€25k deal size).
• Build the system: Streamline the ICP, messaging and CRM processes together with BDRs, marketing and RevOps.
• BDR coaching: Help 2 BDRs reach a higher level with better scripts, coaching and a consistent weekly rhythm.

• At least 7 years of B2B new business experience (demonstrable deals of your own, not inherited accounts).
• In-depth knowledge of and an active network in the customer service / staffing / BPO market.
• Experience building a sales funnel and coaching junior salespeople.
• You choose to build things yourself and take ownership (scale-up of approximately 18 people).

• €70,000 base salary | €100,000 OTE (uncapped).
• Office in Amsterdam + hybrid working.
• Direct sparring partner to the founders and marketing lead.