Veeva Systems provides industry cloud solutions that help life sciences companies bring therapies to patients faster. Its Pharmacovigilance suite helps global life sciences organizations maximize the value of their investments.
customer success manager in pharmacovigilance
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описание
задачи
- Support 4–6 large global customers after implementation of Veeva Pharmacovigilance applications
- Own customer relationships with business decision-makers and application owners, acting as a trusted advisor
- Liaise with Veeva Strategy, Sales, Product, and Services stakeholders to address customer needs
- Provide strategic guidance to optimize the use of Veeva applications and develop customer roadmaps based on business goals and needs
- Facilitate customer-to-customer and customer-to-Veeva connections for collaboration and industry learning
требования
- 7+ Years of experience in Pharmacovigilance
- Experience working with or at large global pharmaceutical companies
- Customer-facing consulting experience
- Experience managing relationships with key decision-makers and application owners
- Ability to travel up to 25% and reside in Europe
- Будет плюсом: 7+ years of experience in Pharmacovigilance software or consulting, SaaS/cloud experience managing pharmacovigilance applications, experience working with Veeva Vault
условия
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company-paid holidays
- Retirement programs
- Maternity and paternity leave
- Fitness reimbursement
- 1% Charitable giving program
- Total compensation: 95,000 - 140,000 EUR
навыки
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