Commercial services sales manager in aftermarket

In this role, you will be developing, managing, and maintaining business relationships with assigned accounts in the region supporting the organization's sales strategy. Working in close collaboration with the regional sales team you`ll be involved in expanding existing customer relationships and executing account sales plans in support of business strategy across the region.

• Managing sales for the company`s products (spare parts) and services throughout the sales cycle with direct customers in the region.
• Provide commercial offers as per Customer requests.
• Coordinate the cost of service with Clients.
• Calculate the cost of services.
• Managing RFQs / creating quotations according to customer requirements and company maintenance recommendations.
• Prepare Long-Terms Maintenance Contracts, LTSA
• Negotiate proposals and terms and conditions with customers etc.
• Participate in negotiations and resolve disputes with Clients.
• Improve Customer loyalty by meeting their needs by following the core standards of the CSE (Customer Support Excellence) program.
• Drives sales, achieving sales targets and ensuring customer satisfaction.
• Deliver Sales and Prime Margin Annual Operation Plan (AOP).
• Compile forecasts and sales plans for repair services for the coming financial period.
• Leads, manages and coordinates communication and interfaces with the customer at appropriate levels.
• Supports account strategy and works with key stakeholders in the business to achieve optimum results.
• Responsible for measuring customer satisfaction and creating action plans to improve satisfaction based on data.
• Manages accounts receivable deliverables including payment terms negotiation discussions.
• Ensure compliance with the law of the activities of the Company and protect its interests.
• Conduct an economic analysis of the market for the provision of services with the development of a competitive cost for such a service from the Company.

• You will ideally have sales or account management experience within a Mining, O&G, power generation (engines, generators), or heavy machinery industries, however, if you enjoy and can evidence a high level of attention to detail, resiliency, and strong communication skills along with an interest in managing complex accounts in the international environment, we’d love to hear from you.
• BA degree in Marketing, Sales, Technical, or a related discipline;
• Extended professional experience in Sales Management, Business Development and/or Account management, including previous customer and/or product experience;
• Experience in working within the Mining, O&G, power generation (engines, generators), or heavy machinery industries;
• Fluency in English, as this is our main business language, along with any other languages;
• Будет плюсом: MA and (or) MBA degree in the Marketing, Sales disciplines, or social discipline is a plus

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