Client Partner

Deliveroo is building a local commerce platform that connects consumers, merchants, and couriers in real time. Paris is one of its most strategic and complex markets.

• Lead the end-to-end growth of brand portfolios within the Paris Inner cluster
• Ensure 5★ account management standards across the team and define clear portfolio sizing
• Build and maintain relationships with senior and C-level stakeholders
• Lead contract negotiations, renewals, and upsell strategies
• Create and execute joint business plans focused on partner growth, profitability, and operational performance
• Advise partners on Deliveroo’s capabilities, competitors, and market trends
• Lead a commercial initiative for Paris, engaging the team, driving performance, and adjusting structure, focus, or processes
• Own a zone cluster and define and execute its strategy
• Translate Paris-wide and national priorities into actionable regional strategies
• Improve the Client Value Proposition across the territory with other commercial departments
• Lead and develop a team of up to 10 AMs / SAMs, directly or through mid-management
• Coach and mentor high-potential talent and build an internal succession pipeline
• Partner with Operations, Marketing, Product, Strategy, and Finance
• Represent the portfolio and organisation in Paris and France leadership forums
• Influence roadmap and prioritisation through structured partner and market feedback

• 10+ Years of experience in commercial, client partnership, or account management roles
• Proven experience managing complex, strategic brand portfolios
• Demonstrated success leading multi-layered teams in fast-paced environments
• Strong commercial and financial acumen, including P&L understanding
• Excellent negotiation and stakeholder management skills
• Ability to design and scale organisations and coverage models
• Data-driven, structured, and execution-focused approach
• Senior, credible, and resilient leadership
• High ownership mindset and bias for action
• Comfortable navigating ambiguity and driving change
• Passion for people development and raising standards
• Будет плюсом: Experience in F&B, Hospitality, Retail, FMCG, or Marketplace businesses

• Условий в вакансии нет