business development manager in cloud services

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, it helps organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

• Build and maintain strategic relationships with key clients, acting as a trusted advisor and driving customer satisfaction, retention, and business growth;
• Lead vendor and technology partner selection, contracting, and performance management;
• Own successful service and project delivery, including resource planning, execution, service quality, operational performance, profitability, and process improvement;
• Manage and develop delivery and technical teams;
• Ensure effective resource utilization, strong performance, operational readiness, risk mitigation, and business continuity;
• Contribute to technology strategy and roadmap planning;
• Manage budgets, monitor financial performance and margins, and provide leadership with insights on results, risks, and growth opportunities.

• Experience in IT channel sales and selling cloud or managed services using Azure and/or AWS;
• Strong understanding of managed services, including SLAs, commercial models, and service delivery processes;
• Proven ability to win new business, grow accounts, and drive revenue in a cloud services environment;
• Excellent client, stakeholder, and partner management skills;
• Experience building trusted relationships;
• Experience working with system integrators, MSPs, vendors, and technology partners;
• Strong background in service delivery, operations, and team leadership within IT services;
• Experience in budget management, profitability, and business growth strategies;
• Fluent or professional English and Serbian, written and verbal.

• Hybrid work in Belgrade, Serbia;
• Valid visa for Serbia required;
• A mentor supports the successful start;
• President’s Club recognition program;
• Training and development opportunities;
• Internal growth and feedback programs.