Account Manager

Social Discovery Group builds social entertainment platforms designed to connect people online across different cultures and regions of the world, solving the problems of loneliness, isolation, and disconnection.

• Independently manage operational and analytical tasks from goal setting through to execution and result control;
• Analyze statistics, reports, and key partner performance metrics to identify quality improvement opportunities;
• Develop and implement content sufficiency and quality strategies in collaboration with the team and cross-functional stakeholders;
• Support and manage partners in Bitrix CRM, including handling complex and non-standard requests;
• Contribute to the improvement of partner-related processes and tools (CRM, reporting, files, internal guidelines);
• Collaborate with internal teams to achieve shared goals related to efficiency and cost optimization.

• Proficiency in Spanish and Russian (reading, writing, ability to communicate) - C1+;
• Proficiency in English (reading, writing, ability to communicate) - B1+;
• Excellent communication skills;
• Experience in negotiating, working with contractors, partners, working with claims;
• Confident work with data in tables (Google Sheets, Excel);
• Advanced user of Google Workspace.

• Vacation 28 calendar days per year;
• 7 Wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
• Bonuses up to $5000 for recommending successful applicants for positions in the company;
• 50% Payment for professional training, international conferences and meetings;
• Corporate discount for English lessons;
• Health benefits, including compensation up to $1,000 gross per year per employee for medical insurance or doctor's fees if not eligible for corporate insurance;
• Workplace organization, including equipped workplaces in offices/co-working locations or reimbursement of workplace costs up to $1000 gross once every 3 years for rent or home equipment;
• Internal gamified gratitude system to receive bonuses from colleagues and exchange them for merch, team building activities, massage certificates, etc.