Account executive for marketing production

At Inspired Thinking Group (ITG), we help brands grow by bringing together marketing technology, content production, data and insight, and managed services. We work with our clients to simplify complex marketing challenges, helping them get campaigns to market faster, produce content more efficiently and keep their brands consistent. Combining technology with hands-on expertise and customer service, we help brands get more from their marketing investment.

• End to end management from briefing, quoting, brand guardianship to the delivery of artworks for all Heineken brands (BTL)
• Ensuring client briefs are within correct brand guidelines
• Providing brand consultancy to clients where their briefs require
• Working within our SLA's to deliver all aspects efficiently and on time
• Ensure all relevant parties are always briefed and informed of project progress
• Co-ordinating projects through the appropriate internal departments at ITG ranging from product teams, service desk, studio to creative services
• Supporting the CS team with BTL support and packaging, when needed and during holidays
• Ensuring markets are trained correctly on our Storyteq technology
• Handle invoicing and month end tasks efficiently

• First and foremost, you should be customer-centric. Our people go above and beyond to deliver exceptional customer service, every time
• Basic knowledge of print and Digitial activations
• Willingness to learn packaging
• Capable of managing multiple projects in a fast-paced setting
• Excellent prioritisation skills
• The ability to build relationships and develop as part of a dynamic team
• Service minded approach, proven customer service experience
• Experience of working in an environment where priorities are constantly changing
• Commitment to the job and an overall team player
• A true team player with a positive and collaborative approach
• Innovative thinker, always ready to find new solutions for clients
• Calm and confident in handling challenging situations
• Strong relationship-building skills with clients
• Methodical, organised, and detail-oriented
• Keen to learn and adapt to new technologies
• Proficient in Excel

• alongside a competitive salary
• 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days
• Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year
• Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support
• Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities
• Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500
• Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships