talent acquisition specialist financial services

Motability Operations provides worry-free mobility solutions to over 860,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease affordable vehicles with insurance, maintenance and breakdown assistance included. The organisation is the largest car fleet operator in the UK and works with around 5,000 car dealers and all major manufacturers.

• Lead and develop a small Talent Acquisition team through direction, coaching and support;
• Shape and deliver the Talent Acquisition roadmap with the Head of HR Operations & Enablement;
• Lead recruitment delivery for key business areas and shape hiring plans with leaders and hiring managers;
• Create and embed consistent Talent Acquisition standards, ways of working and review routines;
• Lead external hiring sourcing strategy using direct channels and controlled agency support;
• Own the assessment and oversight of contractor engagements for IR35 purposes;
• Monitor agency usage, source effectiveness, recruitment spend and quality of hire;
• Strengthen attraction and go-to-market activity and develop relevant talent pools;
• Maintain accurate candidate management, workflows, records and recruitment documentation;
• Use recruitment reporting and service measures to generate insight, highlight risks and drive improvements;
• Maintain governance and compliance across recruitment activity, candidate data, offers, contractor engagements and records;
• Improve recruitment processes, workflows and ways of working;
• Support inclusive hiring and fair recruitment practices that widen access to talent and support EDI goals;
• Build Talent Acquisition service resilience during peak demand, absence, reduced cover and high-volume recruitment;
• Set expectations for recruitment quality, stakeholder experience and team ways of working;
• Partner with HR Operations, hiring managers and stakeholders to coordinate recruitment activity and handovers;
• Provide strategic input on workforce priorities, recruitment risks, market insight and delivery options.

• Significant Talent Acquisition, recruitment or resourcing experience at Senior Partner, Lead or equivalent leadership level within an in-house function;
• Experience leading or managing a small Talent Acquisition, recruitment or resourcing team, including direct recruitment delivery, workload management, coaching, service quality and continuous improvement;
• Experience shaping, building or embedding a Talent Acquisition strategy, roadmap, service model or recruitment standards;
• Experience acting as a strategic Talent Acquisition partner to business leaders and hiring managers;
• Experience managing agency relationships, external hiring and direct sourcing with focus on quality, control, cost effectiveness and reduced agency reliance;
• Experience assessing contractor engagements for IR35 purposes and ensuring compliance, governance, decision-making and record keeping;
• Strong understanding of recruitment process control, candidate data management, governance and compliance;
• Experience using recruitment data, service insight, source effectiveness, quality-of-hire information and retention outcomes to monitor performance and support evidence-based recommendations;
• Experience leading recruitment delivery through high demand, reduced cover or competing priorities while maintaining service quality and candidate experience;
• Strong organisational judgement and influencing skills, with the ability to manage competing priorities, maintain delivery momentum and uphold high standards of accuracy and professionalism.

• Hybrid working within the UK, with up to 2 days per week working remotely;
• Annual discretionary bonus;
• 15% Non-contributory pension, or 9% during the probation period;
• Life assurance at 4 times basic salary;
• Employee Discount Scheme;
• Discounted Electric/Hybrid Car Salary Sacrifice Scheme;
• Access to the Cycle to Work Scheme;
• 28 Days annual leave, with the option to purchase and sell days;
• Funded Private Medical Insurance;
• Critical illness insurance;
• Free access to healthcare apps;
• Funded health screening for over 50s;
• 1 Paid day per year to volunteer;
• Access to a fully accessible company allotment;
• Access to a prayer room and quiet spaces in the office;
• Voluntary benefits including Dental Insurance, health and cancer screenings for employees and partners, discounted gym memberships, and charitable giving;
• Part-time and flexible working requests are accommodated where possible.