We are looking for an experienced Senior Talent Acquisition Specialist to lead day-to-day recruitment delivery for our Bulgarian operations. You will combine hands-on recruitment with team coordination, recruitment planning, reporting and close collaboration with internal stakeholders.
The role covers high-volume recruitment for mass roles, alongside specialist and support positions. You will help the recruitment team meet hiring requirements while maintaining consistent processes, accurate data and a positive candidate experience.
Recruitment delivery and planning
- Manage the full recruitment cycle, from sourcing and screening to interviews, offers and handover for onboarding.
- Deliver high-volume recruitment for operational roles, alongside recruitment for specialist and support functions.
- Translate business hiring requirements into clear recruitment priorities and action plans.
- Monitor recruitment pipelines, anticipate hiring gaps and adjust activities to support upcoming training groups and operational needs.
- Manage internal applications, referrals and rehire cases in line with company procedures.
- Handle complex candidate cases and recruitment escalations, ensuring timely decisions and clear communication.
Team coordination and support
- Coordinate daily recruitment activities and distribute workloads according to hiring priorities, team capacity and language requirements.
- Provide guidance to recruiters and hybrid recruitment colleagues on candidate assessment, communication and recruitment procedures.
- Monitor individual and team delivery, identify challenges and follow up on agreed actions.
- Support the onboarding and development of recruitment team members through practical coaching and feedback.
- Maintain continuity during team absences and ensure recruitment activities remain covered.
Stakeholder management
- Act as a key recruitment contact for Operations, HR, Academy, Scheduling and other hiring teams.
- Align stakeholders on hiring requirements, candidate profiles, recruitment progress and expected start dates.
- Coordinate candidate handovers, training schedules, induction arrangements and documentation deadlines.
- Follow up on interview feedback and hiring decisions to prevent unnecessary delays.
- Escalate risks affecting recruitment delivery, candidate starts or training attendance and coordinate their resolution.
Reporting and recruitment analysis
- Prepare weekly and monthly recruitment reports, hiring forecasts and productivity updates.
- Track candidate inflow, contact activity, interview attendance, conversion rates, training starts, dropouts and completed hires.
- Analyse recruitment results by role, source and other relevant measures to identify trends and improvement opportunities.
- Monitor progress against hiring targets and communicate risks, priorities and recommended actions.
- Maintain accurate recruitment trackers and reconcile information across recruitment, training and operational reports.
Process quality and systems
- Maintain accurate and consistent use of the applicant tracking system, including candidate statuses, rejection reasons and follow-up records.
- Ensure recruitment trackers, interview records and training files are complete and up to date.
- Monitor candidate follow-up, pending decisions and on-hold cases to keep pipelines moving.
- Review recruitment workflows, identify recurring issues and implement practical improvements.
- Maintain recruitment procedures, templates and team guidance to support consistent execution.
- Handle candidate information confidentially and in line with company data protection requirements.
Sourcing and employer branding
- Partner with Marketing and Employer Branding on recruitment campaigns, messaging and candidate attraction.
- Evaluate the effectiveness of job boards, referrals, social media and other sourcing channels.
- Share candidate feedback and recruitment insights to improve advertising accuracy and campaign performance.
- Recommend sourcing approaches based on hiring demand and pipeline quality.
