Platform hiring specialist

The Platform Hiring Team (PHT) is building a centralized, technology-enabled hiring engine for repeatable, scaled hiring roles across supported DoorDash, Deliveroo and Wolt businesses. You'll join the Platform Hiring Team, PHT's system-facing execution arm. This team owns candidate delivery inside the active hiring platform, today Fountain: reviewing AI-supported recommendations, making the final hiring decision, and moving candidates through to offer at speed and scale.

• Work from shared platform queues and complete assigned workflows within agreed service windows.
• Own assigned candidate cases across application review, candidate contact, interview coordination where required, progression, offer acceptance, system disposition, and accepted-offer handoff.
• Review platform and AI-supported recommendations using approved, job-related criteria.
• Review interview content, eligibility, rehire status, and required hiring information.
• Make and document the final human candidate progression decision within the approved process.
• Maintain timely candidate communication, manage rescheduling or no-show recovery, and close cases professionally.
• Trigger an approved offer video or conduct an offer call based on the role, market, and candidate need.
• Maintain complete, accurate, and compliant candidate records in the active system.
• Escalate low pipeline, system defects, scoring anomalies, compliance concerns, and complex candidate cases.
• Support light sourcing, virtual attraction activity, or online events when assigned and trained.
• Identify workflow friction, recurring exceptions, and opportunities to improve platform design.
• Apply new workflows, playbooks, and quality standards consistently across supported markets.
• Flex across qualified pipelines based on capacity, language, time zone, and business priority.

• 2+ Years of relevant experience in scaled hiring recruiting, sourcing, recruiting coordination, candidate operations, or a comparable service environment. Senior profiles should bring demonstrated end-to-end recruiting ownership.
• Strong attention to detail and comfort completing repeatable work at pace.
• Sound judgment and confidence making fair, evidence-based candidate decisions.
• Clear written and verbal communication with a strong candidate-service mindset.
• Comfort using applicant tracking systems or workflow tools such as Fountain, Greenhouse, or comparable systems.
• Ability to interpret performance data, follow documented standards, and escalate unusual results.
• Curiosity about automation and a commitment to responsible human review of AI-supported outputs.
• Ability to work collaboratively across cultures, time zones, and changing priorities.
• French language skills

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