strategy and operations manager in digital ordering

Wolt creates technology for local neighborhoods. It began with restaurant food delivery and has expanded to delivery services across more than 500 cities in 30 countries. DashOS is DoorDash’s restaurant growth platform, connecting marketplace demand with tools restaurants use to serve, understand, and retain guests. Its Digital Ordering offering includes white-label ordering, websites, apps, and loyalty on merchants’ own channels.

• Shape the global Digital Ordering commercial strategy and adapt it to EMEA, including segments, pricing, and positioning
• Represent EMEA merchants and markets, build business cases, and partner with Product and Engineering to prioritize regional needs
• Assess and prioritize new markets, build launch plans, and drive go-live and early traction with local teams
• Build processes, forecasting, reporting, and enablement to support efficient growth across regions
• Support strategic merchant partnerships and commercial terms with regional Sales and Account Management
• Track first-party ordering trends and competitors, and turn insights into recommendations for leadership
• Help launch new features across the merchant partner base to support partner growth

• 4+ Years of experience in strategy and operations, business development, commercial strategy, consulting, or a similar role
• Experience launching or scaling a product, business line, or programme, ideally in a new market
• Ability to use data to build business cases, drive decisions, and deliver clear recommendations for executives
• Ability to translate merchant needs into product requirements and handle commercial negotiations
• Ability to build relationships and drive results across teams without direct authority
• Ownership mindset, with an interest in building processes and working quickly in ambiguous situations
• Будет плюсом: experience in SaaS, marketplaces, e-commerce, or hospitality tech

• Office-based role in London, United Kingdom