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описание
HelloFresh serves millions of customers weekly across 18 business units and 8 brands worldwide, creating personalized meal experiences that provide customers with the right meals at the right time.
задачи
Own and iterate on food profile collection experiences to provide high-signal, validated, actionable data for personalization models;
Build transparent personalization experiences that explain why certain meals were selected for customers;
Own explanation payloads and API contracts connecting raw customer signals with downstream experiences;
Operate across organizational boundaries and align shared metrics;
Use GenAI tools to synthesize customer signals, stress-test hypotheses, and produce decision-ready specifications;
Manage the personalization domain with autonomy, owning strategy and sequencing over a 12–18-month horizon;
Run the personalization flywheel from better profile data to better models, visible personalization, and additional customer signals.
требования
5+ Years of product management experience;
Experience with user-facing personalization or data-collection products;
Experience shipping products for both end customers and downstream data consumers;
Strong product judgment and customer-facing product craft;
Experience building products at scale for millions of users;
Ability to query data using SQL and Python;
Ability to define input and output KPIs;
Confidence in deep technical discussions;
Experience shipping products across organizational boundaries and aligning shared metrics;
Ability to maintain clear contracts with engineering partners and navigate competing priorities without direct authority;
Experience designing experiments, interpreting results, and making data-driven decisions to discontinue features;
Exceptional written and verbal communication skills;
Ability to explain complex algorithmic concepts to non-technical stakeholders and write actionable specifications;
Experience incorporating AI-assisted workflows into daily product practice;
Nice to have: Experience with personalization or data-collection products where the user experience is the data pipeline.