Business analyst in CRM transformation

Choosing Capgemini means choosing a company where you will have the freedom to shape your career as you wish, with the support and inspiration of a collaborative community of colleagues around the world. Here, you can reinvent what is possible. Join us and help the world’s leading organizations discover the value of technology and build a more sustainable and inclusive world. We are looking for a Senior Business Analyst with experience in Microsoft Dynamics 365 CRM transformation projects to lead functional analysis, requirements definition, user story refinement and support for business testing.

• Analysis of functional requirements.
• Facilitation of workshops with business and technology teams.
• Preparation of user stories and acceptance criteria.
• Definition of business processes and functional models.
• Support for the functional design of the solution.
• Participation in functional testing and UAT.
• Management of the functional backlog.
• Coordination between functional and technical teams.

• 5+ years of experience as a Business Analyst.
• 3+ years of experience in Microsoft Dynamics 365 projects.
• Experience defining functional requirements.
• Experience with Agile methodologies.
• Experience preparing functional documentation.
• Experience with UAT and test management.
• Будет плюсом: Experience with Dynamics 365 Sales; Knowledge of Power Platform; Knowledge of Power BI; Experience in complex corporate environments

• We value all applications and offer in-person and online training, as well as certifications. Even if you do not meet 100% of the requirements, we want to hear from you!
• You will work in an environment where trust and autonomy are valued.
• Virtual campuses: training in GenAI, Cloud, Data, Sustainability....
• A comprehensive catalogue of Development and Work-Life Balance measures, including:
• Flexible Compensation Plan (childcare vouchers, health insurance, restaurant card or meal allowance, transport, training…)
• Hybrid and flexible remote work model.
• 24 days of vacation + 2 personal days + December 24 and 31 + the option to purchase up to 7 additional vacation days per year.
• FlexAbroad: the possibility of working remotely from another country for 45 days.
• Ongoing training. Access to comprehensive learning paths in our Virtual Campuses (GenAI, Cloud, Data... ) with certification opportunities. You will have free access to platforms such as Udemy, Pluralsight, Harvard Manager Mentor and Education First for languages…
• Wellbeing HUB - Includes policies and initiatives for physical and mental health.
• Participation in volunteering and social action initiatives with our Sustainability, Inclusion and Equality groups.
• Active participation: you can attend talks, masterclasses, demos and challenges such as Tech4PositiveFutures or Innovation 4 All.
• Volunteering: you can take part in initiatives driven by the group’s Foundation in sustainability, diversity and digital inclusion.
• Our Equality Plan and Code of Ethics ensure inclusive, non-discriminatory processes, promoting talent in a multicultural environment that is accessible to people with disabilities (we positively value having a disability certificate).