solutions architect for blockchain analytics

Chainalysis provides a blockchain data platform that connects digital asset movements to real-world services. Its platform helps organizations investigate illicit activity, manage risk exposure, and develop market solutions using blockchain data and AI.

• Partner with the Sales team as the technical lead, running discovery, demonstrations, and proofs of value, and leading discussions on value creation and solution development to achieve the technical win
• Design customer-specific solutions for deploying and integrating Chainalysis products, and guide customers through technical challenges from high-level architecture to code implementation
• Own the end-to-end post-sale customer experience by configuring, deploying, and tuning products, and helping customer teams become self-sufficient
• Drive sustained adoption and measurable value through onboarding, usage monitoring, product health reviews, rule and alert tuning, and interventions when adoption slips
• Map customer workflows to capabilities across investigations, compliance, security, and data analysis solutions
• Use Chainalysis tooling to investigate, trace, attribute, and analyse on the platform, surfacing actionable insights and integrating Chainalysis into customer compliance and risk workflows
• Resolve customers’ technical, compliance, analytical, and operational questions, validate time-sensitive signals, and move matters through the appropriate escalation path
• Communicate complex technical requirements to Product and Engineering teams, including data gaps identified in the field
• Advise internal and external customers, identify business opportunities, and increase Chainalysis’ presence with private sector customers and prospects

• Experience working in or directly with private sector customers such as banks, cryptocurrency exchanges, payment processors, and blockchain developers
• Practical understanding of compliance, investigative, and risk workflows, with practitioner experience in investigations, compliance, fraud, risk, or security
• Technical generalist background, comfort with REST API integrations, and familiarity with SQL data structures
• Experience in account or customer management for an enterprise SaaS business, including commercial awareness and partnering with sales counterparts on renewals and expansion
• Clear communication with technical and executive audiences
• Curiosity, fast learning, and motivation to solve difficult customer problems
• Collaborative approach and willingness to share knowledge
• Fluent English
• AI fluency is tied to performance measurement and business planning; employees are expected to take ownership of AI output and ensure quality, develop their own capabilities, bring ideas, and collaborate across teams to reinvent how work gets done
• Будет плюсом: financial compliance and anti-money laundering obligations, proficiency in Python, REST API integrations, and SQL databases, hands-on use of AI tooling to improve delivery quality or speed, experience handling sensitive data and proprietary methods and protecting them while using them effectively

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