Jdpa

13 окт

Sales Operations Executive

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вакансия зп не указана

в среднем 152 776 ₽

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описание

Applicants must already have the right to work in the country of employment.

Описания нет

задачи

Job Title: Sales Operations Executive

Location: United Kingdom - Remote

Reports to: Sales Operations Manager

Employment Type: Full-time - Fixed Term Contract (1 year). This is an existing vacancy - Maternity Cover

Provide governance and auditing of CRM information to ensure the minimum data required is captured – rejecting incidents that do not meet these standards – so opportunities can be invoiced and provisioned

Support Sales and Finance by collecting and monitoring product usage stats at a transactional level - in order to raise automated and manual transbilling records – so customers can be invoiced in line with their contract

Provide commercial support and guidance for non-standard customer contracts ensuring data is correct

Product fulfilment of customer purchases – liaising with relevant teams (e.g. Application Support/) where required

Provide governance of AMS data to ensure customers are receiving the correct products and services and that access has been provisioned on time and/or terminated in-line with cancellation dates

Support the commercial leadership teams to ensure that Accounts and Opportunities are assigned correctly

Support the Salesforce and KPI teams by re-opening opportunities and correcting opportunity fields where required for financial reporting

Creation of reports and dashboards that support the commercial teams to manage their customers (e.g. upcoming renewals, overdue opportunities, win backs, cancellation reports)

Support the renewal process for all customers – including price notification letter analysis - looking at Price increases and contact allocation - for PNL’s to be delivered correctly in line with company t&c’s

Provide usage statistic reports for products where internal users are unable to view or run their own

Collect/run monthly usage stat reports out of local access management systems – storing in a central area for internal users to access

Implement changes to processes and procedures to increase efficiency and productivity

Assess and escalate high impact issues to the SOM

Support the business in the testing and roll out of new applications and enhancements

Creating and updating best practice documentation

требования

Strong analytical and problem-solving skills
Excellent verbal and written communication skills
High level of compliance and attention to detail
Strong teamwork and influencing skills
Customer-centric approach
Educated to degree level or equivalent
Fluent in English
Other European languages desirable

условия

To enable our commercial teams to operate as effectively as possible. This includes providing guidance and support, ensuring governance and compliance across core business processes, and maintaining and auditing customer data within our core business systems. These activities ensure accurate reporting of commercial information and support the effective delivery of products and services to our customers in accordance with their contractual terms.

JD Power powers auto-related decisions through proprietary data, advanced analytics, deep industry expertise, and workflows that connect insight to action. Operating across North America, Europe, and Australia, we help customers make better decisions and achieve better outcomes.

As a virtual-first company, we offer flexible work arrangements, opportunities for learning and development, and a culture centered on the Values that guide how we work every day.

We power our customers’ success. Everything we do is focused on helping customers make better decisions and achieve better outcomes.

We are innovative, collaborative, and grounded in data. We combine advanced analytics with human expertise to deliver insight that holds up in the real world.

We make things easy. We turn complexity into clarity so teams can act faster and with confidence.

We get it done. We focus on execution, accountability, and results.

We start with trust and prove it every day. Independence, integrity, and credibility are the foundation of our work.

навыки

salesforce crm sales operations contract management data auditing transbilling

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