Sales operations assistant for B2B software

We sell B2B software and related services to customers in the US. Our sales team is based in the US, while this role is based in Armenia and supports them with the day-to-day work that keeps the sales process organized and running smoothly. This is not a cold-calling or hunting role. It is a high-trust support role where accuracy, good English, attention to detail, and reliability are more important than years․

• Keep the CRM updated with accounts, contacts, opportunities, stages, next steps, and notes.
• Prepare quotes, proposals, order forms, and other sales documents using existing templates.
• Check pricing, part numbers, quantities, and terms before documents are sent to customers.
• Process orders and coordinate license, fulfillment, and invoice-related tasks.
• Schedule meetings and calls between Armenia and US time zones.
• Send meeting agendas, recaps, and follow-ups when needed.
• Prepare simple weekly reports on pipeline, open quotes, stalled deals, and missing documents.
• Research and update contact information when needed.
• Be the first point of contact for US salespeople and respond chats and emails during working hours.
• Identify and flag issues early, such as incorrect pricing, expired quotes, missing POs, or duplicate accounts.
• Follow existing checklists and suggest improvements when the same issue happens repeatedly.

• Bachelor's degree (AUA is preferred).
• Fluent professional English, both written and spoken.
• Comfortable communicating with US-based salespeople daily.
• Microsoft Office 365 tools.
• Comfortable working with CRM systems, email, calendars, and chat tools.
• Strong attention to detail and a responsible approach to work.
• Able to work consistently during US-overlap hours.
• Будет плюсом: Previous sales support, sales operations, administrative, or similar experience is a plus, but years of experience are not the main requirement

• Health Insurance
• Wellness Package
• 5 additional paid leave days per year
• Professional growth and career growth opportunities
• Ongoing training and support to help you succeed
• Annual salary review
• Flexible working schedule
• Medical insurance
• Free tea, coffee and refreshments
• Reward system
• Free parking
• Paid day-offs
• Sports Package
• No dress code