Sales Manager

The Ritz-Carlton operates award-winning luxury hospitality properties worldwide, delivering exceptional guest experiences and high standards of service.

• Promote awareness of the brand image internally and externally;
• Prioritize and resolve outstanding guest requests or problems from the previous day;
• Receive, record, and relay messages accurately, completely, and legibly;
• Follow up with guests to ensure their requests or problems are resolved satisfactorily;
• Attend daily line-ups promptly;
• Open the door and greet guests in the lobby as assigned;
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees;
• Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process;
• Report accidents, injuries, and unsafe work conditions to the manager;
• Complete safety training and certifications;
• Follow company policies and procedures;
• Maintain clean and professional uniform and personal appearance;
• Maintain confidentiality of proprietary information;
• Protect company assets;
• Welcome and acknowledge guests according to company standards;
• Anticip.

• Requirements not specified

• No conditions specified