key account manager for SME banking

Vivid provides financial platforms for SMEs and individuals across Europe. Its business products include multi-IBAN accounts, savings, business cashback, team cards, and accounting integrations; its personal finance products include investments, cashback, and financial insights. Vivid is building an AI-native organization for regulated finance.

• Maintain and grow an SME book of business through upselling, cross-selling, and renewals
• Build and nurture long-term, multi-stakeholder relationships
• Align features and products with client needs to deliver value
• Monitor, forecast, build, and report on the pipeline in the company CRM
• Present, negotiate, and structure complex pricing models for designated accounts
• Follow account management processes and provide relevant feedback to management
• Represent the voice of the customer and collaborate across functions to improve user experience
• Achieve and exceed company targets

• Degree in business administration, finance, or a related field, and/or relevant professional experience
• At least 2 years of experience in sales and/or account management
• Excellent written and verbal English and German
• Analytical mindset
• Proficiency in CRM systems, preferably Salesforce and Aircall
• Strong organization, prioritization, and accountability, with the ability to thrive in a fast-paced scale-up environment
• Будет плюсом: FinTech or financial services experience, KYB, AML and risk mitigation knowledge, understanding of the target market, proficiency in AI tools, additional languages

• Total target compensation of €50,000 – €70,000 gross annually, including base salary and performance-related bonus; final compensation is determined individually based on experience, skills, and role scope using objective, gender-neutral criteria
• Dedicated learning budget