Key account manager for restaurant partners

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. You will be responsible for building, managing, and growing relationships with top restaurant partners, acting as a trusted consultant to drive their success.

• Build and maintain strong, long-term relationships with restaurant Partners, through consistent and proactive communication.
• Understand Partners' business goals and challenges to provide strategic guidance and support.
• Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
• Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
• Take ownership of partner revenue performance, driving measurable growth.
• Collaborate with internal teams to develop and implement customised solutions to meet Partners' needs, including Marketing, Operations, Finance and Customer Service.
• Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.

• 1+ years of experience in high-performance account management or business consultancy.
• Problem solver, data-driven with an analytical approach based on details.
• You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results.
• Good knowledge of internal tools such as Google suite.
• Native level of Armenian is required, as well as proficiency in English.
• Будет плюсом: Preferably in FMCG, food-hospitality, or on-demand delivery industry; Bachelor degree in Business Administration, Marketing, Economy or similar is a plus; You’re motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage; Salesforce is a plus; Russian is a plus

• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• Online therapy and wellbeing benefits to ensure your mental well-being.