key account manager

Acba Bank OJSC operates in the banking, credit, finance, and insurance industry.

• Manage the assigned customer portfolio;
• Manage relationships with corporate customers and build and maintain long-term, mutually beneficial relationships;
• Manage corporate customer inquiries;
• Accept product and service applications, process them, manage the entire process, and complete it within the shortest possible time;
• Ensure high service quality and customer satisfaction through the service team and branches;
• Manage and update customer data;
• Conduct regular market research and plan and organize events to attract new customers;
• Present reports to the manager and other designated governing bodies.

• More than 5 years of work experience in the banking system;
• Higher education;
• Excellent knowledge of Armenian;
• Good knowledge of English and Russian;
• Presentation skills;
• Communication and negotiation skills;
• Sales skills;
• Analytical thinking and excellent business creditworthiness analysis skills;
• Full knowledge of credit, deposit, trade finance, payment, and other banking products;
• Knowledge of banking legislation;
• Flexible thinking and the ability to propose solutions;
• Ability to manage multiple different inquiries and processes simultaneously;
• Time management skills;
• High sense of responsibility;
• Nice to have: experience working in corporate business.

• No conditions specified