Business development manager in the mortgage market

HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do. As a Business Development Manager, Mortgages - Intermediary Partnerships, you’ll develop and grow key relationships with external mortgage intermediary partners across Hertfordshire and surrounding areas.

• Build deep long-term relationships with mortgage intermediaries across the territory using face-to-face telephony and online engagement
• Identify opportunities to develop business and increase market share by interpreting MI and performance data at firm and regional level
• Establish relationships across intermediary firms including Admin Brokers Sales Managers and MDs
• Support the Corporate Account Team by coordinating focused activities with networks including campaigns and presentations at events and online
• Partner with internal stakeholders to share insights and feedback that continuously improves the intermediary proposition
• Deliver a strong customer experience and service level across intermediary partnerships
• Influence internal and external stakeholders to deliver mortgage acquisition forecasts while managing multiple relationships at different levels
• Monitor sales credit quality and risk KPIs and maintain key controls over TPMI activity in line with guidance and regulation

• Bring experience as a Business Development Manager in the UK Intermediary Mortgage Market or experience in mortgage-related roles (essential)
• Demonstrate success in identifying and developing new business opportunities including influencing and negotiating with stakeholders (essential)
• Commit to the travel required including daily commuting across the territory and twice-monthly regional travel for team meetings
• Show a proven track record of delivering excellent customer service and improving service through new ideas
• Apply experience using MI and data to set and progress business performance goals
• Present clearly and credibly to small and medium sized groups
• Work effectively independently and alongside colleagues to support regional and channel performance
• Communicate strongly in writing and verbally including influencing audiences through persuasive presentations
• Operate within financial services regulatory frameworks and compliance requirements and apply effective conduct and risk management (essential)

• Условий в вакансии нет