Business development manager in public services

We are looking for several Business Development Managers for our Capita Public Services team, with an experience in and passion for selling Contact Centre, Tech Sales, BPO, and Case Management propositions. This is an exciting opportunity to step into a visible, high‑impact role where your work genuinely helps public services operate better, faster and more effectively. You'll be part of a collaborative, forward‑thinking Growth team committed to innovation, client value and purposeful change.

• Driving year‑on‑year revenue and margin growth across the Public Sector
• Identifying, qualifying and closing new business opportunities that will enable our growth ambitions as a business
• Developing compelling win strategies that align to customer needs and our CPS propositions
• Building relationships with key customer stakeholders across public sector organisations
• Embedding our technology enabled solutions at the heart of our new business opportunities by working collaboratively with market development, Win Centre and technology teams across Capita
• Using data, insight and sales tools to manage your pipeline, forecast accurately and inform strategic planning
• Collaborating across CPS teams to ensure seamless transition of new business into delivery and account management

• Experience working with in the Public Services Sector with experience in, and passion for, selling Contact Centre, Tech Sales, BPO, and Case Management propositions.
• Good experience managing a business development or sales pipeline, with a track record of achieving targets
• Confident engaging with senior stakeholders and building trusted client relationships
• Commercially astute, able to qualify opportunities and shape tailored solutions
• Skilled at using insight, research and market intelligence to drive sales decisions
• Strong understanding of business development best practice - account planning, pipeline discipline, reporting and risk management
• Будет плюсом: Salesforce experience highly advantageous

• This role is home‑based, with occasional travel for team collaboration and client engagement.
• Up to £70,000 + bonus. We welcome applications from candidates whose salary expectations may exceed this range, depending on skills and experience
• Opportunities for professional growth and career progression within a forward-thinking organisation
• Collaborative and innovative work culture that values fresh ideas and teamwork
• Flexible working arrangements to help you maintain a healthy work-life balance
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform