after-sales service manager in real estate

Crystal Group brings together several business areas in Bakuriani: the hotel sector, management of real estate and investment projects, and construction. Our goal is to increase Bakuriani's tourism potential by developing its infrastructure to European standards. Crystal is distinguished by its focus on quality and commitment to continuous development. The company pays close attention to employee well-being and professional growth. We believe that the team's professionalism and values determine the company's success.

• Communicating and coordinating with clients — responding to client questions in a timely manner, coordinating inquiries with the relevant departments, and providing clients with information about the progress of their matters.
• Documentation and CRM — ensuring the document flow for after-sales service and recording communication with clients in the CRM system.
• Payments and reporting — monitoring payments and recording them in the program, preparing a monthly payment report.
• Carrying out other current assignments from the direct manager.

• Higher education, preferably in economics.
• At least 2 years of experience communicating with clients.
• Knowledge of Excel.
• Clear speech and negotiation skills, responsibility, teamwork, the ability to coordinate several matters simultaneously, and a customer-oriented approach.
• Будет плюсом: Experience working with a CRM system and knowledge of English and Russian will be considered an advantage

• 2-month probationary period.
• Fixed salary — 1,800 GEL.