AUTODOC operates a digital-first e-commerce platform for the automotive aftermarket across 27 European countries, making vehicle care easier and more affordable.
account manager for AUTODOC Marketplace
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описание
задачи
- Manage a portfolio of high-value sellers enrolled in the Strategic Account Management programme and build long-term partnerships
- Conduct regular business reviews with senior stakeholders, evaluate seller performance, identify opportunities, and develop joint growth plans
- Deliver commercial recommendations on assortment expansion, competitive pricing, catalogue quality, logistics optimisation, and cross-border trade
- Serve as the primary point of contact for strategic sellers and provide responsive, high-standard support
- Monitor seller performance using marketplace KPIs, identify risks, and turn data insights into growth opportunities
- Coordinate cross-functional initiatives with Product, Tech, Category Development, Customer Care, and Operations teams
- Promote adoption of marketplace features, services, and commercial initiatives that deliver measurable value to strategic partners
- Contribute to developing the Strategic Account Management offering and identify opportunities to improve and expand the programme
требования
- At least three years of experience in account management, key account management, or business development
- Proven experience managing high-value portfolios, building strategic partnerships, and driving measurable commercial growth
- Strong commercial acumen and relationship management skills, with the ability to engage and influence senior stakeholders
- Experience conducting business reviews and translating performance insights into actionable commercial recommendations
- Analytical, results-driven mindset and a strong understanding of marketplace business models and e-commerce performance drivers
- Strong project management and organisational skills, including coordinating cross-functional initiatives and managing multiple priorities
- Professional working proficiency in English
- Bachelor’s degree in Business Administration, Marketing, or a related field, or equivalent practical experience
- Будет плюсом: Additional European languages
условия
- Competitive salaries based on your professional experience
- Stable employment in a fast-growing international company
- Cafeteria benefits system with options including life insurance, private medical care, a sports card, cinema tickets, and more
- Transportation services are available for warehouse employees
- 26 Vacation days per calendar year, regardless of seniority
- An extra day off for your birthday
- Free, confidential mental and physical health support for you and your immediate family, covering personal and work-related issues
- Corporate discount on car parts for personal use
- Opportunities for advancement, further training with over 650 soft- and hard-skills courses on the e-learning platform, and coaching
- Free English, German, and Polish language classes
навыки
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