Account Manager

Sumsub is a full-cycle verification platform that enables scalable compliance. The platform provides identity and business verification, ongoing monitoring, and customizable analytics with a no-code interface to help businesses accelerate growth, prevent fraud, and maintain compliance.

• Manage accounts from onboarding to renewal;
• Guide clients on technical, business, and product levels in collaboration with other teams;
• Prepare quotes, agreements, and NDAs to ensure a smooth and quick onboarding journey;
• Research and identify potential prospects based on strategy development;
• Maintain targeted outbound outreach via email, phone, and LinkedIn to source meetings with key prospects;
• Introduce clients to new features and handle new feature releases.

• Demonstrated account management experience in B2B cloud/SaaS software, financial services, compliance, or crypto;
• Experience with CRM pipeline management;
• Excellent communication and negotiation skills with strong attention to detail;
• Ability to work in a fast-paced and developing startup environment;
• Responsible, detail-oriented, and self-organized;
• Fluency in English;
• Nice to have: Ambitious and willing to grow within a sales team.

• Remote-first culture with flexible working hours;
• Birthday as a holiday, 10 personal days, and 7 sick days without paperwork;
• Learning opportunities and coverage for role-specific events;
• Fully covered team offsites;
• Provision of necessary tools and hardware;
• Fair and transparent pay benchmarked to the market.