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account manager
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описание
задачи
- Handle incoming requests from potential and existing partners, answer questions, help resolve issues, and support ongoing communication
- Qualify new partners by collecting information about traffic sources and passing relevant opportunities to Affiliate and Influence Managers
- Search for potential partners, work with contact databases, send introductory messages, and initiate communication
- Prepare basic analyses and reports on partners, incoming requests, and results, and track relevant market developments
- Work with related teams and an AI bot, monitor automated communication quality, and ensure smooth information handovers between shifts and responsible managers
требования
- English B1 or higher; able to read and understand written communication and communicate confidently with English-speaking partners
- Experience in customer support, account management, or another role involving direct communication with clients or partners
- Strong communication skills, including managing high volumes of correspondence, understanding partners’ requests, and communicating information clearly
- Willingness to use AI and automation tools for text, information, and routine tasks, while checking output quality
условия
- High salary plus performance bonuses and salary revision
- Rotating 2/2 schedule: day shift 07:00–17:00; night shift 16:00–04:00
- 24 Days of holiday leave
- Corporate English lessons
- Opportunities for professional growth and development
навыки
HR- и recruitment-партнёр для fintech, edtech, iGaming и traveltech-компаний.
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