8 окт

Account Manager

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вакансия зп не указана
в среднем 255 084 ₽
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Рекламный баннер: ОБЩЕСТВО С ОГРАНИЧЕННОЙ ОТВЕТСТВЕННОСТЬЮ "ЦЕНТР НАЦИОНАЛЬНЫХ ИНТЕЛЛЕКТУАЛЬНЫХ СИСТЕМ"
О рекламодателе
ОБЩЕСТВО С ОГРАНИЧЕННОЙ ОТВЕТСТВЕННОСТЬЮ "ЦЕНТР НАЦИОНАЛЬНЫХ ИНТЕЛЛЕКТУАЛЬНЫХ СИСТЕМ"
ИНН: 9704271170

описание

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to protect, stabilize, and scale our high-value B2B platform partnerships. You’ll help us hit our long-term net revenue retention goals by turning complex iGaming client relationships into predictable, high-growth revenue streams while ensuring our product roadmap matches real market needs.

задачи

Strategy & Business Growth

  • Own commercial growth plans and run regular business reviews to align on client goals, execute commercial renewals, and identify upsell/cross-sell opportunities.
  • Defend and negotiate complex commercial proposals—including discounts, SLA compensations, and renegotiations—balancing client satisfaction with company profitability.
  • Analyze client ROI using CRM and BI data tools to proactively uncover unmapped revenue opportunities and optimize product adoption.
  • Client Advocacy & Discovery

  • Translate client business metrics and organizational structures into actionable product and operational feedback for internal GR8_TECH teams.
  • Ambassador the customer's goals internally, while remaining realistic about platform capabilities and highlighting churn or integration risks early.
  • Gather raw customer feedback through direct communication and structured satisfaction surveys to continuous platform development.
  • Delivery & Operational Excellence

  • Drive smooth platform onboarding for newly signed accounts, guiding them through the initial configuration phase.
  • Unblock operational jams across Legal, Compliance, Finance, Product, and Support teams to keep the client experience frictionless.
  • Track, follow up, and systematically document all client requests and feature updates inside CRM, JIRA, and Confluence.
  • Cross-Team Leadership & Expertise Transfer

  • Mentor and upskill internal team members, leading training sessions for new joiners and setting up peers for successful client-facing presentations.
  • Deliver crisp product upgrade presentations to clients, ensuring they understand our development roadmap and know how to use new functionalities.
  • What makes you a GR8 fit:

    требования

    • 3+ years of experience in iGaming (either as an Account Manager or in a similar client-facing platform role).
    • Advanced commercial negotiation skills with a proven ability to build, explain, and defend financial proposals internally and externally.
    • English proficiency at B2 level or higher.
    • Deep structural understanding of the iGaming landscape, including operators' gaming sites, operational bottlenecks, and marketing challenges.
    • Solid technical literacy—understanding the software development life-cycle (SDLC) and release management enough to talk to developers and explain timelines to clients.
    • Deep familiarity with account planning (CRM/BI) and experience with project tools (JIRA, Confluence, Miro, Asana).
    • Resilience and empathy in communication.
    • A strong problem-solving mindset with the ability to handle unfamiliar tasks or systems.
    • Excellent time management skills and ability to prioritize effectively.
    • Experience training or mentoring junior Account Managers.
    • Advanced skills in Microsoft Office (Excel modeling, PowerPoint client pitches).
    • A strong network of existing operator contacts in the iGaming industry.

    условия

    Sports • Medical • Mental health • Home office • Languages.

    Work-life & support

  • Paid maternity/paternity leave + monthly childcare allowance.
  • 20+ vacation days, unlimited sick leave, emergency time off.
  • Remote-first + tech support + coworking compensation.
  • Team events (online/offline/offsite).
  • Learning culture with internal courses + growth programs.
  • Our culture & core values:

    GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

    FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

    OWN YOUR GAME: we take initiative and own what we do.

    ACCELER8: we move fast, focus smart, and keep it simple.

    CHALLENGE ACCEPTED: we grow through challenges and stay curious.

    BULLETPROOF: we’re resilient, ready, and always have a plan.

    навыки

    Если просят выйти из iCloud, прислать код из SMS, запустить или установить что-то, перевести деньги — не соглашайся: это мошенничество.

    Спроси Хайрика про вакансию

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    Если просят выйти из iCloud, прислать код из SMS, запустить или установить что-то, перевести деньги — не соглашайся: это мошенничество.