Human resources and talent acquisition manager

Guacamole - GMG is a dynamic, fast-paced restaurant group that has just celebrated 15 years in the Portuguese market. To continue providing authentic experiences, maintain high quality standards and support a constantly growing team, our people are the foundation of our success. We are looking for an experienced and proactive Human Resources Manager to lead our new HR strategy, foster an even more united company culture and support our operational goals. Reporting directly to the board, the Human Resources Manager will act as a strategic business partner.

• Manage the entire recruitment process to attract the best talent and ensure a smooth and welcoming onboarding experience for new hires.
• Implement and coordinate ad hoc training sessions and manage internal communications, ensuring that all teams are informed and up to date on the latest procedures, quality standards and operational guidelines.
• Actively design and implement team-building initiatives and recognition programs to promote overall well-being and a positive, united working environment across all sales locations.
• Create and drive consistent performance review cycles, ensuring that store managers and employees receive constructive feedback and development opportunities.
• Monitor team metrics, attendance systems (clocking in and out) and staff cost efficiency, working closely with the board and operations team to optimize schedules and work efficiency.
• Oversee internal regulations and HR legal compliance, acting as the main point of contact with our external partners responsible for payroll processing and contractual and administrative tasks.

• Bachelor's degree in Human Resources, Business Management or a related field.
• 5+ years of proven experience in HR management, ideally with experience in multi-location retail, hospitality or fast-paced restaurant environments.
• Strong organizational skills with a demonstrated ability to work independently and lead projects from conception through execution.
• Commercial awareness with a clear understanding of staffing metrics and operational efficiency.
• Excellent communication and interpersonal skills, with the ability to build trusting relationships at all levels of the organization.
• Fluency in Portuguese and English.

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