Head of talent acquisition in fintech

Unstoppable starts with people. The future of payments is being built today, and at Paymentology, we are looking for people who want to help shape it. We power card issuing for leading banks, fintechs and digital brands across the globe, and as we continue to grow, we are looking for curious, ambitious people who thrive on solving complex challenges, embrace innovation and want to make a tangible impact at global scale.

• Define and lead Paymentology’s global Talent Acquisition strategy, aligning recruitment priorities with business objectives, approved workforce plans and future capability needs.
• Partner with the Executive Team, functional leaders and Finance to understand workforce requirements, challenge assumptions and recommend hiring priorities based on business impact, affordability, market conditions and recruitment capacity.
• Anticipate talent-market challenges and hiring risks, providing strategic insights and recommendations that support informed workforce and hiring decisions.
• Continuously evolve the TA operating model to support changing business needs, ensuring the function remains scalable, efficient and commercially focused.
• Define and maintain high hiring standards, ensuring recruitment decisions are structured, evidence-based and aligned with Paymentology’s talent philosophy.
• Set clear expectations for role definition, assessment quality and hiring decisions, ensuring TA Partners effectively challenge requirements and uphold consistent hiring standards.
• Drive a culture of hiring excellence through effective interview practices, strong hiring-manager capability, timely decision-making and a positive candidate experience.
• Lead, coach and develop a global Talent Acquisition team comprising three TA Partners and a TA Operations role, fostering accountability, collaboration and continuous improvement.
• Empower TA Partners to own recruitment within their functions, strengthening their ability to influence senior stakeholders, navigate complex hiring challenges and make decisions independently.
• Provide strategic direction and oversight to TA Operations, ensuring systems, processes, governance and reporting enable effective recruitment delivery.
• Act as a trusted strategic advisor to the Chief People Officer and Executive Team, providing insights on hiring priorities, talent-market dynamics and critical capability needs.
• Influence and challenge senior stakeholders, resolve competing hiring priorities across functions and provide leadership on selected executive and business-critical appointments.
• Oversee the effectiveness of recruitment processes, systems and governance, ensuring consistent, compliant and scalable hiring practices across the organisation.
• Champion the adoption of modern recruitment technology, AI and automation to improve hiring quality, operational efficiency and candidate experience.
• Define and monitor recruitment performance metrics, leveraging data and market intelligence to identify improvement opportunities and inform strategic decisions.
• Define and lead Paymentology’s global talent attraction strategy, strengthening our ability to engage and attract high-calibre talent in priority markets.
• Partner with People and Marketing to strengthen Paymentology’s positioning in priority talent markets and support proactive talent attraction initiatives and partnerships.

• Extensive experience in Talent Acquisition, including at least 5 years in leadership roles with responsibility for TA strategy, team performance and recruitment effectiveness.
• Experience operating in a globally distributed organisation, ideally within SaaS, technology infrastructure or a similarly complex environment.
• Proven ability to define and execute a global Talent Acquisition strategy, aligning hiring priorities and recruitment capabilities with business objectives and workforce plans.
• Strong commercial acumen and strategic judgement, with the ability to balance business priorities, hiring demand, recruitment capacity, budget considerations and talent-market realities.
• Exceptional stakeholder management and influencing skills, with the confidence to advise and constructively challenge C-suite executives and senior business leaders.
• Deep recruitment expertise, with a proven ability to establish and uphold high hiring standards, drive structured and evidence-based assessment, and improve the quality of hiring decisions.
• Demonstrated ability to lead and develop high-performing Talent Acquisition teams, building accountability, empowering others and developing their capability to operate as strategic business partners.
• Strong analytical capabilities, using recruitment data, performance metrics and talent-market intelligence to inform decisions, identify risks and drive continuous improvement.
• Experience designing and evolving scalable recruitment operating models, processes and governance, with the ability to lead change and drive adoption across the organisation.
• Strong understanding of modern recruitment technology, ATS platforms, automation and AI, with the ability to leverage these to improve hiring quality, efficiency and candidate experience.
• Будет плюсом: Experience with Ashby is a strong advantage

• We’re a team that cares deeply about the quality of our work, supports each other and is always looking for ways to improve. You’ll be joining a group of people who enjoy collaborating, sharing ideas and making things better, with plenty of opportunity to shape what comes next.
• At Paymentology, we believe that making a difference starts with the people behind the work. You will be part of a diverse, global team of Paymentologists who are united by a shared mission to advance the world through payments.
• This is an opportunity to contribute to meaningful work, collaborate across markets and functions, and help shape the future of a business with global reach and real impact.