Scrum master for digital services

Andersen is hiring a Junior Scrum Master for a project developing a white-label B2B2C self-service portal and delivering seamless digital services for business partners and customers. Our customer is an international organization operating in the financial and protection services domain. The company provides a diverse portfolio of customer-oriented solutions across multiple business areas and markets.

• Ensuring delivery predictability by supporting sprint planning, tracking progress, and helping teams achieve sprint goals and commitments.
• Identifying and managing dependencies, blockers, and risks to minimize disruptions and maintain delivery timelines.
• Facilitating priority and capacity management in collaboration with Product Owners and development teams, ensuring realistic sprint commitments.
• Facilitating Scrum ceremonies and ensuring adherence to Agile principles, Scrum practices, and operational processes.
• Maintaining transparent communication with stakeholders regarding delivery progress, risks, dependencies, and potential delays.
• Fostering team collaboration, motivation, and a healthy working environment, encouraging trust, accountability, and self-organization.
• Driving continuous improvement through retrospectives, root cause analysis, and implementation of actionable process improvements.
• Coordinating technical debt management and reusability initiatives with development teams and Product Owners to support long-term delivery efficiency.
• Tracking and analyzing delivery metrics, including velocity, sprint predictability, cycle time, and team performance indicators.
• Taking ownership of impediment resolution, escalations, and follow-up actions, ensuring timely decisions and closure of identified issues.

• Experience as a Scrum Master for 1+ years.
• Good knowledge of Agile principles, Scrum framework, and Agile best practices.
• Familiarity with Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Basic understanding of cross-functional team collaboration in Agile environments.
• General knowledge of SDLC and software development processes.
• Familiarity with Jira, Confluence, or similar Agile project management tools.
• Ability to identify and communicate blockers, dependencies, and potential risks.
• Understanding of Agile metrics, including velocity, burndown charts, and sprint predictability.
• Strong communication, facilitation, coaching, and conflict-resolution skills.
• Level of English – from Upper-Intermediate+.

• Andersen has mentoring and adaptation systems for new employees, and transparent performance review and assessment systems will allow you to determine your development path and plan your growth.
• The company supports them in this and gives them access to the best educational platforms, seminars, and practices.
• We are a cool young team of like-minded people communicating informally.
• You'll have a stable and competitive salary and an extensive benefits package.
• At Andersen, we have many different ways to grow. You can improve as a specialist or a manager, and all your activities will be decently rewarded.