product manager in underground mining

Epiroc develops and provides innovative and safe mining and construction equipment, digital solutions, and aftermarket support in more than 150 countries, helping accelerate the transition toward more sustainable mining and construction industries.

• Identify business development opportunities, define product value, and support premium positioning of Epiroc solutions;
• Gather customer insights through field visits, develop case studies, and translate feedback into actionable improvements;
• Support Epiroc priorities in safety, digitalization, and sustainability through tailored offerings and proactive planning;
• Coordinate with CES, training, sales, and planning teams to ensure seamless execution and customer satisfaction;
• Conduct competitive analysis, pricing strategy, and territory management to reinforce Epiroc's leadership in the Surface segment;
• Uphold Epiroc's Code of Conduct, safety standards, and internal policies;
• Continuously develop competencies and contribute to a culture of innovation and responsibility;
• Identify technical solutions and communicate them effectively to customers;
• Analyze market trends, customer needs, and the competitive landscape to shape product strategy and value propositions;
• Collaborate cross-functionally with sales, service, training, and engineering teams;
• Support pricing strategies, tender documentation, and the development of sales tools and training materials;
• Listen to customer needs and translate them into actionable solutions;
• Build trust-based relationships through responsiveness, transparency, and reliability;
• Identify opportunities and solve problems before they escalate;
• Take accountability for results and follow through on commitments;
• Align goals across departments and functions and drive joint success;
• Communicate clearly and persuasively to influence stakeholders and support decision-making;
• Connect day-to-day activities with long-term business goals and Epiroc's strategic priorities;
• Anticipate market trends and customer needs to shape future offerings;
• Seek feedback and use it to improve processes, products, and personal performance;
• Embrace innovation and change as opportunities for growth;
• Prioritize safety, health, and environmental standards in all activities.

• Solid understanding of underground mining equipment operation and maintenance;
• Familiarity with Epiroc's product portfolio and competitor offerings in the underground mining segment;
• Strong interpersonal and presentation skills;
• Analytical thinking and ability to assess product performance and demonstrate ROI and technological benefits through case studies;
• Proficiency in MS Office tools, including Excel, PowerPoint, and Outlook;
• English proficiency at a minimum Elementary level in reading, writing, and speaking;
• At least 3 years of experience in mining or construction equipment aftermarket across sales, service, or product management;
• Experience with customer site visits, product evaluations, and feedback collection.

• The role is based in Astana, Kazakhstan.